Transforming a puzzling patchwork of disjointed legacy applications to an integrated yet flexible suite may seem a daunting task. But it's a goal that governments are achieving thanks to Service Oriented Architecture (SOA). SOA provides a framework so that enterprise solutions can extend or change on demand. Most importantly, it is a business-driven approach that supports the view of an organization as a set of linked, repeatable business tasks, or services. Deploying with SOA is helping governments to deliver business services, break down silos, and lower the costs of future changes.
Where should governments start with SOA? Research has illuminated three core business-centric SOA starting points: people, processes and information.
However, when many think about the SOA concept, they often think first of Web services. Few look beyond the Web services programming model to consider underlying SOA aspects, including:
1. Improving people productivity with views that deliver information and collaboration on a business process,
2, Deploying innovative business models to optimize service delivery or react to threats,
3. Improving government insight with trusted information delivered in-line with business processes.
In this discussion, we will focus on ways to leverage SOA to improve the outcome of delivering services to the citizens of the Commonwealth of Pennsylvania. The session will include examples of how governments have leveraged SOA to achieve greater visibility, agility, and efficiency.
Presenter:
Beth Brownhill
IBM Distinguished Engineer and
CTO Regional and Local Government
